Please be aware that ATFCU will never send unsolicited emails asking for or requiring login credentials. We will also never ask for personal information or verification codes via unsolicited text message, email, or phone. If you receive an unsolicited message from someone claiming to be ATFCU and asking for username, passwords, verification codes, account numbers or other personal information, please do not respond. Instead, contact ATFCU directly at 800-404-6008 and speak with someone in Member Service. If you have given out your account number, Visa credit/debit card, or other information, please contact ATFCU immediately.
Verified by Visa enrollment is no longer required on our Alcoa Tenn Federal Credit Union cards, but rest assured that your Visa card transaction is still secure. Your security is important, and therefore we have deployed advanced risk detection technology to monitor transactions which removes the need for passwords, allowing you to shop without interruption.
Your Alcoa Tenn Federal Credit Union Visa Cards are automatically enrolled in Verified by Visa, which employs advanced technology to monitor transactions and removes the need for passwords, allowing you to shop online without interruption. Verified by Visa enables online merchants to confirm a cardholder's identity before an online transaction is approved. This added step helps prevent unauthorized users from using your Card online to perform fraudulent transactions.
Verified by Visa helps ensure that payments are made by the rightful owner of the Visa account, to make online purchases more secure. It aims to make your online transactions as secure, fast, and convenient as purchases you make in a store.
Verified by Visa usually works behind the scenes when you're shopping online, using advanced technology to confirm your identity. If there’s any doubt – such as when you use a new device or make an unusually large purchase - you may be asked by your bank to provide more information to confirm the purchase.
Visa always offers comprehensive fraud protection to cardholders. With Verified by Visa, you get an extra layer of security to protect your identify and your shopping experience online.